At OneFootball, we are committed to ensuring a high-quality experience for all users. If you come across an ad that seems inappropriate, misleading, or irrelevant, we encourage you to report it so we can take action.
1. Why You Might See Certain Ads
📌 Why am I seeing this ad?
- Our app delivers ads through programmatic advertising, meaning they come from third-party servers.
- While we have strict filters and quality checks, occasionally an ad may bypass these safeguards.
2. How to Report an Ad
If you find an ad that does not meet our standards:
📸 Take a Screenshot
- Capture an image of the entire ad to help us identify it.
📝 Note Important Details
- The content of the ad (e.g., product/service being advertised).
- The company or brand behind the ad (if visible).
📩 Send Us a Report
- Open the OneFootball app.
- Go to the Profile tab and tap Contact Us.
- Include the screenshot and details in your message.
3. What Happens Next?
🚀 Once we receive your report:
- Our advertising team will review the ad.
- If it violates our guidelines, we will block it and take steps to prevent similar ads in the future.
Thank you for helping us maintain a safe and enjoyable experience for all users!