Why Am I Receiving Unwanted News on My Feed?
At OneFootball, we aim to provide a personalized football news experience based on your interests. However, you may sometimes see news that doesn't fully match your preferences. Here’s why this might happen and how you can optimize your feed.
1️⃣ Focus on the "For You" Tab
📌 Want to see only news about your favorite teams, players, and competitions?
- Stick to the "For You" tab in the home feed. This section is curated based on your preferences and the teams, players, and competitions you follow.
- If you notice unrelated content in this tab, please report it via the "Contact Us" button in your Profile. Your feedback helps us refine our recommendations.
2️⃣ Why Am I Seeing News I Didn't Choose?
🔹 The "Top News" Tab Covers Trending Topics
- The "Top News" tab displays major football stories from the last 24 hours.
- It includes trending updates, even from teams or players you don’t follow, to keep you informed on key global events.
🔹 Language Availability Can Affect Content
- If no news is available in your selected language for your favorite teams or competitions, your feed may include alternative content to keep you updated.
- We prioritize your preferred language but expand the selection when necessary.
🔹 Discovery Features Offer Personalized Suggestions
- The "For You" tab may occasionally suggest new players, teams, or competitions that align with your interests.
- These recommendations are designed to expand your football experience while keeping content relevant.
3️⃣ How to Personalize Your Feed
✅ Follow Your Favorite Teams & Players
- Use the Search Bar 🔍 to find and follow teams, players, and competitions.
- Tap "Follow" to ensure they appear in your feed.
✅ Review & Update Your Preferences
- Go to Profile → Following to check and modify your selected interests.
- Unfollow anything that no longer matches your preferences.
✅ Report Content That Feels Irrelevant
- If your "For You" tab doesn’t reflect your preferences, let us know via "Contact Us" in your Profile.
- Your feedback helps improve recommendations for all users.
📩 Need Help?
If your feed consistently shows irrelevant news, contact our support team through the Profile tab.
⚽ Enjoy a football news experience tailored just for you!