If the livestream is not working as it should be, please try the following steps in order to solve the issue:
- Restart the app. Force close it and open it again.
- Check for latest updates either in the App Store or Google Play Store
- Try again and if the error still occurs please reach out to us describing what kind of error message you are getting (contact form in the app)
- If you are using a VPN the stream will not work, please turn it off.
A not working stream can be a result of several causes. Either the game you are watching is not available in the place you are currently staying. It also might be a simple bug that can be solved through a reinstallation of the app. A poorly working stream mostly is due to a bad internet connection but can also be a result of a bad stream signal on the provider's side. So if the stream quality is poor, please make sure that your internet connection is stable first.